IFS Radio -- Service Management Software Strategies

Service management software is available to address any one of three different strategies. Ian Mapp of IFS 360 Scheduling reviews the three approaches this technology takes to the problem of moible workforce scheduling and service automation software. Special attention is paid to the needs of large teams of field techs, mission critical situations and demanding service level agreements (SLAs).

Download | Duration: 00:11:54

Posted by Charles Rathmann at January 16, 2012 2:58 PM
Categories: Technology
Tags: service management mobile workforce scheduling enterprise resource planning erp service management software service level agreement sla automation
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